KCS Knowledge Base

Supporting you 24/7, with guides and advice on a large list of subjects.

How Can We Help?

Search all articles in our knowledge base and find the answer you are looking for. You can also browse by topic below. We’re constantly updating our documents, so you can check back in the future for further updates.

KCS Service Status

Head to the KCS System Status page and you’ll immediately see when a system is experiencing a problem. If you are experiencing an issue not listed here, contact our technical or web support team using the details above.

Other Support Options

Technical support

Phone Support

Call our Service Desk and speak to an experienced technician who’ll try and resolve your issue on the phone.

017687 75526

Email Support

Send an email to create a support ticket automatically and a technician will be in touch as soon as possible.

helpdesk@kcssolutions.co.uk

Remote Support

Once directed by our technicians to connect to your PC, click below to generate your 8 digit code.

www.kcsr.co.uk

Website support

Phone Support

Call our Service Desk and speak to one of our developers who can assist you with your issue on the phone.

017687 81917

Email Support

Send an email to create a support ticket automatically and our developers will resolve the issue and get back to you.

webdesk@kcssolutions.co.uk

Support Hours

Monday to Friday
9.00 am to 5.30 pm
Saturday & Sunday
Closed

Menu