IT Support Contracts (SLAs)
A service-level agreement (SLA) defines the level of service you expect from KCS. We can provide bespoke SLA IT support packages that include everything your business requires and nothing more.
Proactive IT Support for Businesses
Our service level agreements (SLAs) are here to provide proactive IT support for your business.
We continually monitor, patch, and implement solutions before problems develop and keep your network and machines running smoothly.
Day-to-day end-user support is also covered with a dedicated support number where you will be connected with qualified IT professionals who are able to assist.
Our SLA contracts are similar to having in-house IT support, only much more cost-effective.
Our process is simple
We like to keep things simple. We always ensure that everything we do is completely aligned with your business goals, so that our IT solutions are a contributing factor in aiding your growth and future success.
Our Service Level Agreements are the best investment you can make for your networks, so get in touch with us to discuss your SLA requirements.