Navigating the Big Switch-Off: A Simple Guide

**UPDATE: PSTN Shut Off Delay**

BT has delayed the switch from copper landlines to internet-based services due to concerns from vulnerable users. The switch was paused after some telecare devices stopped working, affecting nearly two million people in the UK who rely on personal alarms.

Initially set for completion by the end of 2025, BT, including EE customers, now aims to finish the transition by January 2027. This extension provides business customers with more time to plan and manage the changes, with the support of KCS IT Services.

In a move set to transform the telecommunications landscape, BT Openreach is gearing up to bid farewell to the legacy public switched telephone network (PSTN) and integrated services digital network (ISDN) by 2025. If you’re currently using these services, this means you’ll need to prepare to switch to Voice over IP (VoIP) for your telephones and a transition to digital broadband services.

Understanding the Big Switch-Off: A Simple Guide

What’s Happening?

BT Openreach is retiring the traditional legacy system PSTN and ISDN networks by December 2025 and replacing them with digital alternatives.

What Does it Mean for You?

If your current setup relies on PSTN or ISDN services, you’ll need to make the transition to Voice over IP (VoIP) for your telephones. Additionally, your broadband service will need to evolve into a digital alternative like Fibre to the Premise(FTTP).

Why Choose Us?

1. Expertise: Our team boasts three fully accredited Horizon technicians, ensuring that your transition to VoIP is in the hands of skilled professionals.

2. Seamless Integration: We understand the importance of a hassle-free transition. Our services are designed to seamlessly integrate VoIP telephony and digital broadband, providing uninterrupted communication for your business.

3. Reliable Support: Our dedicated support team is committed to addressing your concerns promptly, ensuring a smooth and reliable experience throughout the transition process.

Who we are?

We are your trusted partner and we take pride in aligning with Gamma Communications, a leading force in the telecommunications industry, to seamlessly guide you through this change with comprehensive telephony and broadband solutions.

In conclusion, the Big Switch-Off may sound daunting, but with we are by your side, to make the process as seamless and straightforward as possible.

For more information on how KCS IT Services can assist you in this transformative journey, contact us today. Let’s make the Big Switch-Off simple together.