Telephony Services (VoIP)
A VoIP (Voice over Internet Protocol) system gives you everything traditional business phone systems do but are hosted in the cloud. That means you spend less money on hardware, maintenance and calls.
Quality telephony services (VoIP) help you serve customers better and increase productivity.
Cloud-based business phone systems give you greater flexibility because you can take and manage calls not just from your desk phone, but from your computer and your mobile. So you can use all of the features of the office system wherever you are.
What is a VoIP Phone?
VOIP phones are phones that use the internet to make phone calls. They work like regular phones, but instead of using a phone line, they use your internet connection to transmit your voice to the person you’re calling.
Because they use the internet, VOIP phones can be used anywhere, as long as you have an internet connection. You can use them on your computer, mobile phone, or desk phone.
VOIP phones are often less expensive than traditional phone systems, and they offer a range of features that can help improve your productivity and customer service. These features include call forwarding, call waiting, voicemail to email, and more.
Overall, VOIP phones are a reliable and flexible option for businesses looking for a cost-effective phone system that offers a range of features to improve their communications.
There are a huge number of benefits to adopting a VoIP phone system, including:
Remotely Accessible
Your staff can take calls wherever they are - with a mobile app, forwarding to mobile numbers, or simply moving your handset for a longer-term solution.
24/7 Monitoring
Our VoIP phone service is monitored 24/7, and with our out of hours service we can be on-hand to help around the clock.
Company Directory
Give your staff access to the whole company directory - customer names will pop up on incoming calls, and you can save time looking up contact details.
Caller ID
Call out from your business number, regardless of whether you're using your mobile, handset or app. Increases customer trust and ensures privacy for your staff.
Cut Costs
VoIP business phone systems are far less expensive than traditional phone systems. Only pay for what you use, reducing typical bills by up to 60%.
Full of features
VoIP phones have loads of party pieces - including conference calling, voicemail to email, call forwarding, and call waiting. Turn on as many or as few as you like for your business.